Information
What does your product range include?
We sell a variety dresses for women with more stylish fashion coming soon.
Where is Marrians based?
Marrians is a UK-based fashion brand offering a carefully curated collection of high-quality clothing. We proudly serve customers across the UK with exclusive domestic shipping.
Where can I contact customer service?
For any inquiries, feel free to reach our customer support team via our Contact page or by emailing us at info@marrians.com.
Do you have a physical store location I can visit?
As an online-only store, we’re able to offer competitive prices and a diverse range of stylish clothing.
Orders
How do I check the status of my order?
Track your order anytime via the Tracking page on our website.
How are defective products handled?
If you receive a defective item, we’ll replace it at no extra cost. Please contact us and return the item within 14 days. For full details, refer to our Return & Refund Policy.
Is it possible to place a large order for my business or group?
Yes, we welcome bulk orders. For more information, please contact our customer support team at info@marrians.com.
Are your products covered by a warranty or guarantee?
All purchases are covered by a 14-day warranty. For more details, please see our Return & Refund Policy.
Delivery
Do you offer international shipping?
Currently, we only offer shipping within the United Kingdom.
What are your shipping prices
We offer several shipping options within the United Kingdom:
For orders under £70
- £3.95 – Standard Shipping
- £5.95 – Standard VIP (Tracked & Insured)
For orders over £70
- Free – Standard Shipping
- £3.95 – Standard VIP (Tracked & Insured)
For more information, please see our Shipping policy
When will I receive my order?
Here are our estimated delivery times:
Order handling time: 1-2 business days
Transit time: 4-6 business days
Estimated delivery time: 5-8 business days.
For more details, please refer to our Shipping policy.
Returns
How does your return policy work?
Our return process is straightforward and hassle-free. For full details, please visit our Return & Refund Policy page.
How do I exchange a product?
For comprehensive information on product exchanges, please see our Return & Refund Policy.
What’s the refund timeline after a return?
After we receive and inspect your returned item, we’ll process your refund. It usually appears on your original payment method within 7 business days, depending on your bank or payment provider. For more details, please refer to our Return & Refund Policy.
Contact us
Need another question answered?
Submit a query for additional support
Store Name: Marrians
Email: info@marrians.com
Phone: +44 1332 323190
Customer Service:
Monday to Friday: 9:00 AM – 5:00 PM GMT (London, UK)
We do our best to reply to your e-mail within 1-2 business days.
Thank you for shopping at Marrians!